BCHS Reflect RAP V6 HR - Flipbook - Page 9
Our Business
Bendigo Community Health Services
is a community-owned, not-for-proot
organisation with sites in central Bendigo,
Kangaroo Flat, Eaglehawk, North Bendigo
and Elmore.
For almost 50 years, we have helped
people across our region live healthier, more
connected lives.
We currently deliver more than 50 programs
and services, renecting the diverse needs of
our community.
This includes access to GPs, along with
services covering families and children,
mental health and counselling, alcohol
and other drugs, sexual health, men9s and
women9s health clinics, supporting the
LGBTIQ community and refugee settlement.
BCHS also helps people manage specioc
health and well-being needs, such as
managing their mental health or living
with chronic conditions such as diabetes,
respiratory issues or heart disease.
Our services are critical in improving the
health and well-being of all people, without
prejudice.
Our deep understanding of the unique needs
and challenges of local communities means
we are well placed to respond through
targeted programs and services.
At Bendigo Community Health Services, we
take a person-centred approach 3 partnering
with our clients on their healthcare journey,
ensuring they are an active participant when
it comes to planning their individual wellbeing needs.
We focus on the person and their strengths,
factoring in their life experience and
understanding they are the expert in their
own lives.
The critical role we play in helping people
lead healthier lives also reduces the pressure
on our public hospitals and the broader public
health care system.
Equally, it is important for us to advocate on
behalf of the many diverse communities we
work with, to effect systemic change that will
lead to more positive outcomes for all.
We are committed to amplifying the voices
of the people we work with, to ensure the
healthcare system renects their needs 3
and in particular those with intersecting
experiences.
We employ 264 people across our
organisation. While the number of Aboriginal
and Torres Strait Islander staff is currently
not known, we will work within this RAP
to determine culturally appropriate ways to
understand this.
This is particularly the case in areas where
intersectional disadvantage may be evident
3 taking into account the social, physical and
economic conditions that impact upon health.
At Bendigo Community Health Services, we take
a person-centred approach – partnering with
our clients on their healthcare journey, ensuring
they are an active participant when it comes to
planning their individual well-being needs.
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