BCHS Quality of care 2024 digital - Flipbook - Page 38
Empowering staff through education
Incident and hazard reporting
Our Risk, Quality and Compliance team oversees
incident and hazard investigations and regularly
consults and provides reports to BCHS’ health and
safety representatives and board of directors. Our
health and safety representatives are active in
reporting incidents, identifying hazards, and providing
recommendations for controls.
BCHS uses a custom-built system for reporting and
managing incidents and hazards. When a staff member
lodges an incident or hazard, a notification is triggered
to our Risk, Quality and Compliance team where it is
processed and then sent to the appropriate executive
or senior leader/s to review, action and record details of
the incident or hazard review and end result/outcome.
Incident Type
23
Behaviour
Clinical/Medical
N/A
Death
0
0
Electrical
0
N/A
2
Environmental*
0
Exposure*
31
5
8
3
Fall, Slip or Trip
15
16
21
Hazard
Infection Control
0
Intruder
0
0
2
IT Issue*
Manual Handling*
41
26
0
3
2
3
3
Medication*
11
11
Near Miss
Needle Stick
0
1
Operational
11
7
21
Pandemic/Epidemic*
8
Personal Injury/Trauma
1
Privacy
36
13
6
10
10
Property/Vehicle
0
Security*
Service/Program Access*
0
6
1
0
Service/Program Delivery*
4
2
Other
0
Total
8
5
2023 - 164
10
15
20
We recorded 208 incidents in the
2023-24 financial year. Incident reports
rose by 27% compared to the previous
financial year. We believe the key factor
to this increase is due to strategies
maintained to educate and empower
staff members to speak up about health
and safety in the workplace, in particular
25
30
35
40
the reporting of incidents and hazards.
2024 - 208
*Represents new incident type introduced through 2022-23. * N/A – incident types removed through 2023-24 (these would now come under other incident types).
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