2023 Efficiency Report Revision 4 - Flipbook - Page 14
VIII. Efficient Operations: Internal Efficiencies
Maintaining efficient operations is a prioritized goal of the District. Because of the nature
of duties carried out by department members, an efficient organization can mean the
difference in the outcome of a high-pressure emergency. Examples of internal efficiency
efforts are included below.
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Call Data and Response Times (2021): To prioritize efficiency and accountability,
the District created an interactive data dashboard capable of tracking and storing
response times and call data. To analyze the District9s efficiency in action,
residents can view this information on the District9s website.
Data included in this section:
o Scene Locations of Fire Incidents
o Incidents by Category and Month
o Monthly Call Volume by Unit
o Incidents by Day and Hour
o Average Unit Dispatch to Arrive by Year-Week and Shift
o Aid Given and Received Summary
o 90th Percentile Performance Summary by Unit and Shift
o Unit Hour Utilization (UHU) by Unit
o Calls in Progress (Ambulance)
o Overlapping Calls
o Sample Low Risk Urban Fire 90th Percentile Times (Baseline
Performance)
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Department upgrades to LED lighting (2020): Was grant-assisted and saved the
department $33,560. Improves efficiency of lighting through a reduction in energy
usage.
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Board approved 24 vacant part-time employees with 3 full-time employees
(2021): Increases value and efficiency of the positions exponentially through
maximized work and training hours.
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Training Tower (2021): The idea for the District9s Training Tower first arose as a
training objective in the District9s strategic plan. Since its construction at Station
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