AI Report Digital - Flipbook - Page 18
CONCLUSION
Big, global banks have been experimenting with artificial
intelligence for years, dedicating time, resources and staff to
solve an array of problems. Now, community banks and credit
unions have the opportunity to consider how AI can help their own
organizations — whether that’s fighting fraud, serving customers
or generating efficiencies. But successful AI initiatives require full
support from management and should align with an institution’s
strategic goals. Care should be taken to protect customer data and
ensure full compliance with regulations — and regulators appear
to have more questions than answers about the technology’s
impact on financial services.
Inquiries about our research:
Emily McCormick, vice president of editorial & research,
emccormick@bankdirector.com
Contact:
Inquiries about our reprints:
Andrew Pate, circulation associate, apate@bankdirector.com
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