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September/October Issue 63 - Flipbook - Page 21


NEWS
GARAGES URGED TO BE WARY AMID FRESH WAVE OF ‘CARD NOT PRESENT’
TYRE SCAMS
Scammers are continuing to
target independent garages
using a ‘card not present’
method in which parts, often
tyres, are purchased over the
phone using stolen credit card
details, the Independent Garage
Association (IGA) has said.
The IGA has received multiple
new reports from members across
the country.
An IGA spokesperson said: “This
is a very common scam which
happens nationwide on both
credit and debit cards, and the
RMI Legal team advised that they
are continuing to receive queries
regarding businesses losses due
to tyres purchased with stolen
credit card details.
“In previous attempts at defrauding
garages, goods such as vehicles
have been collected within 24
hours of the fraudulent purchase.
obtain the card number, card
expiry date, card security code,
cardholders full name, address
and phone number.
“Further purchases are also
attempted before the credit
card company charges back the
outstanding balance, leaving the
trader with no goods/vehicles and
no payment.
In addition, the delivery address
and name of the person receiving
the goods should be noted, along
with the gross transaction amount.
“A new development in a recent
instance is that the card details
used to conduct the purchase
have been stolen from another
garage business, who shared
them via an online transaction to
purchase parts.”
Garages are urged to remain
vigilant when conducting card
transactions in person, online and
via phone.
Where transactions over the
phone are necessary, Barclays
bank recommends businesses
Commenting on Garage Wire
recently, reader Brian Waite said:
“They got my garage about five
years ago, some guy in London
bought some electrical goods and
paid by card.
“A local courier to me picked up
the stuff to deliver to London,
before the driver got there he got
a call to say the shop was closing
and could he deliver to a block of
flats.
“As he arrived at the flats a guy
came out and signed for them and
then put it in his car and drove
away.
“The driver thought it was odd so
he took the reg number.
“I got stung for £1700 and the
courier got stung for the delivery.
“We called the police with the reg
number but the guy said lots of
people use the car and it wasn’t
him, so no action taken.
“I lost my goods and then got the
charge back from the credit card
company for the goods.
“Don’t allow card purchases now
unless the person is on site with
the pin number for their card.”
The IGA recommends garages do
not proceed with any transactions
that seem suspicious, either in
person, online or via telephone.
IGA
members
can
report
suspicious activity to the IGA
helpline on 01788 538 399.
Source: Garage Wire
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