May/June Issue 61 - Flipbook - Page 30
Silvey Fleet
Silvey Fleet is delighted to announce that the
company has been awarded the We Invest in People
Gold accreditation by Investors in People.
Providing Excellent Customer Service
As one of the UK’s top fleet
management solution providers, our
aim is to assist our customers in
running their fleets more efficiently.
As an integral part of our commitment
to delivering the highest quality
customer service, we are dedicated
to investing in our people and
their development. We believe that
happy and motivated employees
are essential to drive our business
forward.
“Every day is different. I leave work
each day feeling like I have achieved
something new and given back to my
customers, the community and my team.”
Investors in People reported that
“we have provided effective people
management and development in order
to achieve high levels of engagement,
trust and transparency, which has in turn
delivered higher levels of performance
overall and enabled you to drive your
vision and mission forward.”
We offer our staff a selection of
development programmes, regular oneto-ones, leadership coaching, rewards
and benefits, which has resulted in them
declaring Silvey Fleet “a great place to
work”. It was felt our response to the
COVID-19 pandemic served to raise
morale during a challenging time for both
our people and the business.
Growing and Evolving
There is a strong culture of continuous
improvement at Silvey Fleet – as a
service provider, we are constantly
seeking to improve the ways we
work with and what we deliver, to our
customers. Change is viewed as ‘the
norm’, allowing the business to grow
and continue to develop the fleet
management solutions we offer.
“We use our initiative constantly and are
encouraged to do so. I suggest changes
to my job, demonstrate that they work –
and then we make changes.”
The Investors in People report shows
evidence of our people working together
to develop ideas that have positive
30
outcomes for the business. This includes the excellent work they do. We are also
the updates to our Miles Monitor fleet
dedicated to acting on their feedback –
management app.
Commenting on the award, Silvey Fleet’s
Managing Director Miriam James said:
One survey respondent commented:
“Investors in People believe that the
“Participation and collaboration are
success of an organisation begins and
viewed as embedded practices at Silvey ends with people. We firmly share this
Fleet. We all work together and can
belief and it is encouraging to hear how
challenge the status quo. This enables
supported our people feel, especially as
individuals and teams to make decisions we have embarked on this journey in the
that will benefit the organization and the midst of a pandemic.
customers we serve.”
This accreditation is just the beginning
Investing in a better future
and we are both excited and dedicated
to the further development of all areas
Only 17% of organisations ever achieve of our business, making Silvey Fleet
the Gold status. So we are thrilled
a great place to work for our people
that our surveyed staff recognise the
and the supplier of choice for the many
investment we make in our people and
businesses we support. We know that
feel that Silvey Fleet is “the best place
putting our people first and living our
they have ever worked”. In the coming
core values will build an even better
months, we are committed to responding business for 2021 and beyond and we
to
are proud to join the investors in people
community of 15,000 organisations
those areas identified as providing
across 75 countries to make work
opportunity for further improvement
better!”
and supporting the development of our
people and their careers, involving them
in key decisions and rewarding them for
