Silvey FleetSilvey Fleet is delighted to announce that thecompany has been awarded the We Invest in PeopleGold accreditation by Investors in People.Providing Excellent Customer ServiceAs one of the UK’s top fleetmanagement solution providers, ouraim is to assist our customers inrunning their fleets more efficiently.As an integral part of our commitmentto delivering the highest qualitycustomer service, we are dedicatedto investing in our people andtheir development. We believe thathappy and motivated employeesare essential to drive our businessforward.“Every day is different. I leave workeach day feeling like I have achievedsomething new and given back to mycustomers, the community and my team.”Investors in People reported that“we have provided effective peoplemanagement and development in orderto achieve high levels of engagement,trust and transparency, which has in turndelivered higher levels of performanceoverall and enabled you to drive yourvision and mission forward.”We offer our staff a selection ofdevelopment programmes, regular oneto-ones, leadership coaching, rewardsand benefits, which has resulted in themdeclaring Silvey Fleet “a great place towork”. It was felt our response to theCOVID-19 pandemic served to raisemorale during a challenging time for bothour people and the business.Growing and EvolvingThere is a strong culture of continuousimprovement at Silvey Fleet – as aservice provider, we are constantlyseeking to improve the ways wework with and what we deliver, to ourcustomers. Change is viewed as ‘thenorm’, allowing the business to growand continue to develop the fleetmanagement solutions we offer.“We use our initiative constantly and areencouraged to do so. I suggest changesto my job, demonstrate that they work –and then we make changes.”The Investors in People report showsevidence of our people working togetherto develop ideas that have positive30outcomes for the business. This includes the excellent work they do. We are alsothe updates to our Miles Monitor fleetdedicated to acting on their feedback –management app.Commenting on the award, Silvey Fleet’sManaging Director Miriam James said:One survey respondent commented:“Investors in People believe that the“Participation and collaboration aresuccess of an organisation begins andviewed as embedded practices at Silvey ends with people. We firmly share thisFleet. We all work together and canbelief and it is encouraging to hear howchallenge the status quo. This enablessupported our people feel, especially asindividuals and teams to make decisions we have embarked on this journey in thethat will benefit the organization and the midst of a pandemic.customers we serve.”This accreditation is just the beginningInvesting in a better futureand we are both excited and dedicatedto the further development of all areasOnly 17% of organisations ever achieve of our business, making Silvey Fleetthe Gold status. So we are thrilleda great place to work for our peoplethat our surveyed staff recognise theand the supplier of choice for the manyinvestment we make in our people andbusinesses we support. We know thatfeel that Silvey Fleet is “the best placeputting our people first and living ourthey have ever worked”. In the comingcore values will build an even bettermonths, we are committed to responding business for 2021 and beyond and wetoare proud to join the investors in peoplecommunity of 15,000 organisationsthose areas identified as providingacross 75 countries to make workopportunity for further improvementbetter!”and supporting the development of ourpeople and their careers, involving themin key decisions and rewarding them for
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