METO-Catalogue-2018 - Flipbook - Page 139
Reduce the length of queues and ensure fair
service: With Turn-O-Matic customer flow management from METO your customers are served in turn.
Studies show that customers who take a number
from the system feel that they are being treated
more fairly and rate the standard of service higher.
The fact that they do not have to spend their time
waiting at the counter leaves them feeling less
stressed. Up to 88% of customers use the waiting
time to shop for other items until their number
appears on the display.
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CUSTOMER FLOW MANAGEMENT
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