2024 Archdiocese of Atlanta / Lay Employee Quick Guide - Flipbook - Page 20
Using your Archdiocese Health ID Card
Always carry your Health ID card with you. Show it to your healthcare providers when you receive services.
Your Health ID card includes important information including:
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Your ID number. You’ll use it to log on to MERITAIN.com, when you call customer service or when you
have a prescription filled at a pharmacy.
Your Meritain Health customer service phone number.
The phone number your healthcare provider will use to pre-certify benefits for certain services, such as
inpatient hospital care.
Claims submission information for healthcare providers and pharmacies.
Information about using other services.
Your Rx plan information.
Whenever you receive your new Health ID card, check it to make sure it carries proper identifying
information. If there are any errors, please contact the Archdiocese Employee Benefits Department.
Meritain.com
To Register:
1. Go to www.MERITAIN.com
2. Click on Create a New User Account. Have your Archdiocese Health ID Card available as you’ll
need your member ID and group number.
3. Create your personalized username and password. You’ll also need to enter an e-mail address.
4. Create your security question and answer. Make sure this is something you can easily remember, as it
will be used to assist you if you forget your username or password in the future.
5. Now you’re ready to log in!
At Meritain.com you can:
• Find the status of a claim.
• View account summaries which allow you to easily view your deductible and out-of-pocket
accumulations.
• Order or print Archdiocese Health ID Cards.
• Find network doctors, clinics and hospitals.
• Research health topics and get answers to your questions.
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