FSP Playbook v11 - Flipbook - Page 40
Glossary
common terms
Growth Mindset
Mediocrity
Believing that abilities and intelligence
can be developed through effort, learning,
and practice.
Merely adequate, or of ordinary quality, as
opposed to good, excellent or great.
No Blame Culture
Picture of Success
A professional environment where people are
not blamed or punished for mistakes. Instead,
everyone works together to learn from errors
and find solutions without fear.
A clear and motivating vision of what we are
aspiring to achieve.
Unconscious Bias
Win:Win
Automatic, unintentional mental associations
and judgments about people or groups based
on stereotypes, which influence how we think
and act without us realising it.
A result that is good for all parties, not just
one side. Everyone involved benefits and
feels pleased with the outcome.
