AMA VICDOC Spring 2023 - Magazine - Page 73
DOCTO R S S U P P O RT I N G D O CTO RS
PEER SUPPORT
SERVICE
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In the demanding and often isolating
world of medicine, having the mental and
emotional support as and when you need
it is important. Recognising this need, in
2008 we established the Peer Support
Service, a valuable initiative designed to
provide all doctors and medical students
with a safe space to seek support from
colleagues who are compassionate
experienced doctors. The AMA Victoria
Peer Support Service is a crucial component
of the broader effort to promote the
wellbeing of the medical profession.
KEY FEATURES AND BENEFITS
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Confidentiality: One of the primary
concerns for doctors seeking support
is maintaining confidentiality. The AMA
Victoria Peer Support Service ensures that
conversations remain entirely confidential,
allowing doctors and medical students to
speak openly without fear of repercussions.
All callers remain anonymous unless at
immediate risk of harm.
Experienced peers: The service connects
doctors trained as peer supporters who
have a deep understanding of the medical
profession's challenges. These supporters
Click here for
more info about the
AMA Victoria Peer
Support Service
have firsthand experience in navigating
the complexities of a medical career, making
them uniquely qualified to offer relevant
guidance and empathy.
Non-judgmental environment: Medical
professionals often hesitate to seek help
due to fears of being judged or stigmatised.
The Peer Support Service offers a nonjudgmental space where individuals can
openly discuss their concerns, fears, and
stressors without the fear of criticism.
Diverse range of issues: The challenges
doctors face can span a wide spectrum,
including burnout, stress, work-life balance,
ethical dilemmas, and personal crises.
The AMA Victoria Peer Support Service
is equipped to address any issues,
ensuring that doctors receive the
assistance they need.
Accessibility: Recognising that challenges
can arise at any time, the service is
accessible every day of the year from 8am
to 10pm via telephone on 1300 853 338.
This availability ensures that doctors have
a support system to turn to which is
available for extended hours every day.
The medical profession, with its demanding schedules, high stakes and emotional toll,
can inadvertently foster an environment where the wellbeing of medical professionals
takes a back seat. The Peer Support Service challenges this status quo by placing the
mental and emotional health of doctors at the forefront. Remember, seeking support
is not a sign of weakness but rather a sign of strength and self-awareness.
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