Service Disruption: Next Stop for Claims - Paper - Page 3
Contents
About us
02
Foreword
04
All aboard! The current state of claims
05
Your journey planner for good claims management
08
Lifting the barriers to transformation
14
Are we on track?
18
Engineering works – progress update
20
Upgrading the line and service improvement
23
Driverless claims or AI augmentation?
26
On the branch line – the TPA perspective
29
Reaching our destination – de昀椀ning the model
31
Contributors
35
Altus Consulting whitepapers
36
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