IT Standards & Resources1. ON/OFF-BOARDING Employees1.1 Develop & document IT policies and procedures that include procedures for requesting andgranting system and application access permissions. These policies should also includeguidelines for Password management, Internet Usage, Social Media Policies, and RemoteAccess.1.2 Require users to agree to Internet Usage, Social Media and Remote Access policies when onboarded. See the Archdiocese's Human Resources Employee manual for some guidance.https://archatl.com/offices/human-resources/business-managers-resources/1.3 There should be a formal process with an audit trail for requesting, approving and grantingaccess to IT resources. This can be implemented formally through the use of a help deskapplication or could be through email as long as the process is consistent and process owners areidentified.1.4 Delete unnecessary files and redistribute old user’s files/data/access to other users upontermination for up to one year or more if needed.1.5 Delete old user IDs from your system(s) when an employee exits.1.6 Maintain a system report of users and their access type for: Parish Soft Family Suite, onlinegiving vendors, Bill.com, and any other electronic payment processing vendors. Considerreviewing this report on an annual basis to ensure that access permissions are still in line with jobresponsibilities.2. SUPPORT TIPS2.1 Set up email using a parish, mission, campus center, or school specific domain account,(example: @stmichael.org, @saintpeteratl.com )2.2 It is very important to retain a managed service provider (MSP) for IT support. Whenevaluating MSP’s, ask if they have certified technicians that work for them and if so, whatcertifications do they hold (Microsoft; Cisco; etc.) The Archdiocese’s IT department has a
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