ESG 23 Final Single pages - Flipbook - Page 8
Group overview (continued)
RWS Holdings plc is a unique, world-leading
provider of technology-enabled language,
content and intellectual property services.
Through content transformation and
multilingual data analysis, our combination
of AI-enabled technology and human
expertise helps our clients to grow by
ensuring they are understood anywhere,
in any language.
Our specialist teams combine the latest technology,
proven processes and highly-skilled people to deliver
complex services at each stage of the product life cycle to
meet the diverse needs of a global, blue-chip client base.
Our language services are delivered to and trusted by
world-leading companies, including 84 of the global top
100 brands, 19 of the top 20 pharmaceutical companies,
7 of the top 10 Contract Research Organisations (CROs),
9 of the top 10 medical device companies, the top 10 asset
management companies, 9 out of the top 10 investment
banks and 18 of the top 20 patent 昀椀lers worldwide. Our
key industries cover technology, pharmaceutical, medical,
legal, 昀椀nancial services, chemical, automotive, government
and telecommunications sectors, which we serve from
o昀케ces across 昀椀ve continents.
Over the last 65 years we have built a reputation for
quality, reliability and 昀氀exibility with our global team of
linguists, searchers and technical experts.
With headquarters in the UK, we have 67 o昀케ces
worldwide and our shares are traded on the Alternative
Investment Market (AIM), the London Stock Exchange
regulated market (RWS.L). All subsidiaries are 100% owned
by RWS Holdings plc.
The RWS Group comprises four operational divisions. Each
division bears overall accountability and responsibility for
revenue, pro昀椀t, operations, research and development, as
well as sales, marketing and client delivery.
Our Language eXperience Delivery (LXD) platform
supports three divisions. This unique production platform
extensively leverages the technological o昀昀erings of the
fourth division, Language & Content Technology, with
the purpose of enhancing operational e昀케ciency and
delivering solutions to clients. While the Language &
Content Technology division presents clients with a range
of products, it also ful昀椀ls a pivotal role as a technical
enabler for the LXD platform.
8
RWS Holdings plc — ESG Report 2023 OVERVIEW
OUR DIVISIONS
The Language Services division o昀昀ers localisation
solutions tailored to clients at various stages of
their globalisation journey. These solutions cater to
a diverse array of industries, including automotive,
chemical, consumer goods, retail, technology, travel and
telecommunications. The portfolio covers translation,
Arti昀椀cial Intelligence (AI) data training, eLearning, video
localisation and interpreting services. Our clients typically
sit within three distinct groups: Technology Enterprises
(served by the Enterprise Internationalisation Group),
Major Accounts and GoGlobal, which includes entrylevel clients and businesses with less mature localisation
models (the latter two are overseen by the Strategic
Solutions Group). We frequently integrate our language
and content technologies alongside our service o昀昀erings.
The Regulated Industries division delivers a range of
services tailored to the life sciences, 昀椀nancial services
and legal sectors. Our service o昀昀erings are primarily
centered around highly specialised, technical translations,
underpinned by a focus on quality and security. Clients
include 19 out of the world's top 20 pharmaceutical
companies, 9 of the leading 10 medical device companies,
and 18 of the top 20 law 昀椀rms.
The Language & Content Technology (L&CT) division
o昀昀ers clients a mix of translation technologies and content
management platforms. These include Language Weaver,
a pioneering 昀椀gure in machine translation (MT), and
Trados, a suite of solutions for translation productivity and
management tools for enterprises, small and mediumsized organisations, as well as individuals. Tridion,
Fonto, Propylon and Contenta comprise RWS’s content
management portfolio, which spans structured, web,
legislative and technical content management solutions.
These business units are led by four general managers
who hold responsibility for driving the revenue and
expansion of their respective products.
The IP Services division holds is a global leader in
o昀昀ering patent-related solutions, from patent translations,
昀椀ling and renewal solutions to Intellectual Property (IP)
search, retrieval, and monitoring services. This division
is delivers specialised technical translations tailored to
the requirements of patent applicants and their legal
representatives. Clients include 18 out of the world's top
20 patent 昀椀lers.
