Greater Toronto's Top Employers (2025) Magazine - Flipbook - Page 78
78
( 2025 )
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Hyundai Capital drives on a road less travelled
A
t 10 years old, Hyundai
Capital Canada Inc.
(HCCA) is a newcomer
among auto finance
captives, as the wholly owned
financial services subsidiaries
of carmakers are known. And it
really shows, says president and
CEO Mark Di Donato.
“We’re rather unique in having
been created in the last decade,”
Di Donato says. “The legacy
auto captives can get caught up
in long-established policies and
procedures and become very
hesitant to make any change to
what has worked for the last 50
years. Here at HCCA, everyone is
continuously asking ‘Why are we
doing things this way?’”
It makes for the kind of workplace Di Donato, a 20-year veteran
of the industry, didn’t see much
of in the first half of his career.
“We welcome employees who
are creative, curious and, just as
important, flexible. You can’t walk
into a job here and just ask for
the standard procedures manual,
because we're usually creating or
updating it to reflect continuous
change and progress in our
business,” says the CEO.
“So, we’re looking for people
who thrive in a start-up environment, which offers a lot of
opportunities for them but can
also be challenging,” Di Donato
says. “Our people are empowered
to make decisions, often with imperfect information, taking risks
and sometimes failing – but that’s
okay as long as you learn from it,
because it makes the company
better.”
That’s the situation Kyle Hill
found five years ago when he
joined straight out of university.
“It’s very open door here, and if
I want to make changes, I can
present those to my director right
away,” says Hill, manager, product,
pricing, and strategy. “I was given
opportunities immediately to take
on tasks. I’ve worked my way from
one team to another and into a
manager position, and I can definitely attest to the opportunities.”
HCCA strives to promote
from within, Hill adds. “Once
somebody in the company shows
interest in a job posting, they automatically get an interview if they
qualify,” he says, “and if they are
not successful, HCCA will explain
why and what skills they might
need to move to a new position or
new team. We do not want to lose
good talent.”
“We’re looking for people
who thrive in a start-up
environment, which offers a
lot of opportunities for them
but can also be challenging.”
— Mark Di Donato
President and CEO
Employees at Hyundai Capital Canada celebrate the organization’s 10-year anniversary.
As a part of the global Korean
auto giant Hyundai Motor Corp.,
HCCA shares its parent’s focus
on corporate culture. “We have
one person inside HR – whose
actual job title is associate, talent
development and engagement –
dedicated to looking at how we
can make sure employees are
engaged,” says Di Donato.
“They administer our internal
ad hoc surveys and coordinate
participation in the annual global
Hyundai Motor Group corporate
culture survey. Then, they and our
employee engagement committee
champion the voice of our employees when the results come out
and we jointly put together action
plans to address what the survey
