SW Guest Book - Flipbook - Page 73
Sweetwater Cabins Management
But our greatest asset is the personal service we provide. By limiting the
number of cabins in our portfolio, we can concentrate on best service
practices for our guests and our owners. Including personally meeting a
guest with special needs at check-in, calling guests mid-stay to offer
additional provisions, leaving a gift from the Sweetwater staff for a
guest’s special occasion (99th birthday), or sending flowers when a guest
has lost a family member. We are able to visit every cabin on a regular
basis to do maintenance and quality checks or full cabin inventory to
ensure incoming guests have all the necessary provisions
and amenities during their stay and to ensure the
property is well maintained. We also provide luxury
amenities to our guests including snacks, lavish
bath and body products, plush bathrobes,
household essentials, toiletries, coffee
products, and a complimentary
engraved frame to commemorate their stay.
