ESG 23 Final Single pages - Flipbook - Page 69
MARKETING AND LABELLING
As a responsible business, RWS recognises the importance
of providing accurate and adequate information to our
clients regarding the positive and negative economic,
environmental, and social impacts of the products and
services they consume. We understand that our clients
rely on our expertise, integrity, and creativity to help
them overcome their translation challenges and keep
their businesses moving forward in a global environment.
That is why we strive to deliver e昀케cient and high-quality
services that meet or exceed our clients' expectations.
Additionally, we are committed to being open, honest, and
ethical in our marketing communications, and comply with
applicable data protection law. We believe that access to
fair and responsible information about our products is
essential, and we always communicate accurate content in
alignment with our values and core purpose of unlocking
global understanding. Our e昀昀orts towards meeting these
goals and our continued commitment to creating positive
impacts for our clients, the environment, and society.
In addition to our commitment to providing accurate and
adequate information about our products and services,
RWS also recognises the importance of responsible
marketing. We understand that responsible marketing
is about not only meeting our clients' needs but also
having a positive impact on them and the community
we are both a part of. It is about building trust, and we
believe that there are a number of ways brands can do
this. For instance, we always ensure that our marketing
communications are aligned with our core values and
purpose of unlocking global understanding, and we strive
to be transparent, honest, and ethical in all our advertising
e昀昀orts. Complying with applicable data protection law, we
work closely with our clients to understand their needs
and preferences, so we can tailor our marketing messages
accordingly.
FY23 INVESTOR AND OTHER
RECOGNITION
During FY23 the Group had:
•
ISO 9001: applicable in 45 o昀케ces, 38 o昀케ces
certi昀椀ed and 7 o昀케ces compliant
•
ISO 17100: applicable in 39 o昀케ces, 32 o昀케ces
certi昀椀ed and 7 o昀케ces compliant
•
ISO 18587: applicable in 37 o昀케ces, 30 o昀케ces
certi昀椀ed and 7 o昀케ces compliant
•
ISO 27001: applicable in 16 o昀케ces, 9 o昀케ces
certi昀椀ed and 7 o昀케ces compliant
•
ISO 13485: applicable in 8 o昀케ces, 1 o昀케ce certi昀椀ed
and 7 o昀케ces compliant
•
ISO 21500: applicable in 12 o昀케ces, 12 o昀케ces
compliant
•
ISO 14001: applicable in 21 o昀케ces, 5 o昀케ces
certi昀椀ed and 16 o昀케ces compliant
All applicable sites are sites providing services which are in scope of the
ISO certi昀椀cation within the reporting year.
Risk Rating Score: 15.3
Risk Rating Category: Low Risk
The use of these logos, trademarks and index names does not constitute
endorsement, sponsorship, recommendation or promotion of RWS
Holdings plc by any of the associated companies.
The use by RWS Holdings plc of any MSCI ESG RESEARCH LLC or its
a昀케liates (MSCI) data, and the use of MSCI logos, trademarks, service marks
or index names herein, do not constitute a sponsorship, endorsement,
recommendation, or promotion of RWS Holdings plc by MSCI. MSCI
services and data are the property of MSCI or its information providers,
and are provided ‘as-is’ and without warranty. MSCI names and logos are
trademarks or service marks of MSCI.
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purposes only. They do not constitute an endorsement of any product or
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FRAMEWORKS RWS Holdings plc — ESG Report 2023
69
