RWS AR 23 Final Single pages - Flipbook - Page 62
Section 172 Statement (continued)
Shareholders receive regular updates in addition to the
half-year and full-year results reports and accompanying
presentations. The Chief Executive O昀케cer and Chief
Financial O昀케cer meet with shareholders to discuss
relevant developments in the business at our post-results
roadshows, via attendance at investor conferences, and
on an ad hoc basis. We also consult with investors and
fund managers to seek their views and actively engage
with proxy advisors and ESG analysts to provide feedback
on speci昀椀c topics.
In October 2023, we held an Arti昀椀cial Intelligence ("AI")
and technology-focused teach in event for shareholders
and analysts. It was attended by the Chief Executive
O昀케cer, the Chief Financial O昀케cer, and other members
of the Executive Team. This included a series of
presentations and Q&A sessions to demonstrate how
the Group has been pursuing the strategy set out at
its Capital Markets Day in 2022, with a speci昀椀c focus on
opportunities to drive both growth and e昀케ciency through
its unique range of AI and technology products, its AIoriented services and its operating platform, as well as live
demonstrations of the Group's Language Weaver, Trados,
Tridion and TrainAI o昀昀erings.
The AGM provides a valuable opportunity each year for
private shareholders to hear from the Board, and for
the Board to hear from our private shareholders. The
feedback received from the meetings with shareholders
is provided to the Board as part of the rolling agenda of
matters to be considered by the Board and Committees
throughout the year. This year’s AGM will be held on 22
February 2024, at Slaughter & May, One Bunhill Row,
London EC1Y 8YY.
Further relevant details are referred to elsewhere in this report:
Key Performance Indicators on page 24.
Further ESG items and details on our ESG performance
and data are set out in the ESG section on pages 25 to 35.
Details of substantial interests in the shares of the Company
are provided on page 98 of the Directors’ Report.
OUR COLLEAGUES
Our colleagues are at the heart of our business. Our activities
are highly reliant upon the skills, dedication and passion of
all our colleagues and freelancers around the world. We are
the sum of the e昀昀orts, energy and values of our colleagues,
who are critical to meeting our clients’ demands for excellent
quality, timely delivery and e昀昀ective product solutions. We
know that career progression and ful昀椀lment, 昀氀exible working,
belonging to an organisation with purpose and strong
values, wellbeing, a safe and inclusive working environment,
and reward and recognition, matters.
In our latest employee survey (September FY23) our highest
scoring area was Trust and Respect (83% favourable),
followed by ESG Factors (82%), and Role Factors (80%) which
included questions about agile working and how managers
remove barriers to work. Diversity was also a strong area at
72% favourable, as it was last year.
Each year our colleagues provide their views on a wide
range of topics in the awareness days that we run. This year
these included International Women’s Day 2023, Wellbeing
Month 2023, Celebrating PRIDE, World Health & Safety Day
2023, Earth Day 2023 and Black History Month. These were
promoted via our Group communications channels.
We continue with our dedicated Group-wide pillars in the
following areas of broad-based colleague interest and have
built on the successes of these groups in FY23. The purpose
of these groups is to identify strategies for meeting the
collective interests reported by each group, thereby driving
engagement and increasing the representation, voice
and contribution/in昀氀uence of that group over time. Each
has their own Employee Resource Group (ERG) to provide
feedback into the Group diversity, equity and inclusion plans
and support initiatives that are bespoke to their pillar. Each
ERG has an Executive Team member as a sponsor, an HR
leader, and a dedicated learning and development team
member supporting it to ensure appropriate organisational
prioritisation and in昀氀uence. The ERGs are:
•
•
•
•
•
Culture
Ethnicity
LGBTQ+
Persons with disabilities
Women at RWS
Our learning management platform, ‘My Learning
Experience’ ("MyLX"), launched in 2022, demonstrates our
commitment to building a culture of continuous learning.
Powered by Skillsoft, MyLX now o昀昀ers more than 53,000
training assets (including custom content), of which some are
available across 19 languages, in multiple formats from live
virtual classes, to eLearning Modules, to book downloads.
Further relevant details are referred to elsewhere in this report:
ESG Social Our People section on page 32.
Employee engagement metrics on page 32.
62
RWS Holdings plc — Annual Report 2023
STRATEGIC REPORT
