RWS Annual Report 2022 web - Flipbook - Page 62
Section 172 Statement (continued)
OUR SHAREHOLDERS
OUR COLLEAGUES
Engagement with and receiving the support of our
shareholders is a key factor in achieving our ambitions.
We seek long-term relationships based on transparency,
honesty and clarity – all of which are critical for building trust.
Our colleagues are at the heart of our business. Our
activities are highly reliant upon the skills, dedication and
passion of all our colleagues and freelancers around the
world. We are the sum of the efforts, energy and values
of our colleagues, who are critical to meeting our clients’
demands for excellent quality, timely delivery and effective
product solutions.
Our shareholders are concerned with a broad range of
issues, including how the Company has responded to and
is affected by:
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Conflicts and pandemics
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Sustainability of our business
Impact of economy-wide forces such as price inflation
Other operational and financial performance issues
Developments in our markets
Regulatory developments and the execution and
delivery of our strategy
Impact RWS has on the communities we serve and the
environment in which we operate
Shareholders receive regular updates in addition to the
half-year and full-year results reports and accompanying
presentations. The Chief Executive Officer and Chief
Financial Officer meet with shareholders to discuss
relevant developments in the business at our post-results
roadshows, via attendance at investor conferences, and
on an ad hoc basis.
In March 2022, we held a Capital Markets Day (CMD) event.
It was attended by the Chairman, the Chief Executive
Officer, the Chief Financial Officer, and other members of
the Executive Team. This included a series of presentations
and Q&A sessions to provide an update and greater insight
into the Group’s strategy, business operations, and financial
performance, as well as demonstrations of some of the
Group’s technology products.
The feedback received from the meetings with
shareholders is provided to the Board as part of the rolling
agenda of matters to be considered by the Board and
Committees throughout the year.
The AGM provides the Board with an opportunity to
communicate with private and institutional investors. Due
to the Covid-19 restrictions in place in the UK at the time
of the 2022 AGM, the AGM again took place as a closed
meeting. Although it was not possible for the Board to
meet with our shareholders in person at the 2022 AGM,
all shareholders were invited to submit questions to the
Board via email prior to the meeting.
Further relevant details are referred to elsewhere
in this report:
Key Performance Indicators on page 24.
Further ESG items and details on our ESG performance
and data are set out in the ESG section on pages 25 to 35.
Details of substantial interests in the shares of the
Company are provided on page 92 of the Directors’
Report.
62
RWS — Annual Report 2022
STRATEGIC REPORT
Through our annual Group-wide engagement survey, we
know that our colleagues are happy working with RWS and
would recommend RWS as a great place to work.
Each year our colleagues provide their views on a wide
range of topics in the awareness days that we run. This year
these included International Women’s Day, International
Men’s Day, Happy World Wellbeing Week, Earth Day 2022
and International Translation Day. These were promoted
via our Group communications channels. We continue with
our dedicated Group-wide pillars in the following areas
of broad-based colleague interest. Each has their own
Employee Resource Group to provide feedback into the
Group diversity and inclusion plans and support initiatives
that are bespoke to their pillar. An Executive Team member
and HR leader co-sponsor each pillar to ensure appropriate
organisational prioritisation and influence:
Culture
Ethnicity
LGBT+
Persons with
disabilities
Well-being
Women at RWS
RWS has rolled out ‘My Learning Experience’ ("MyLX")
across the Group, demonstrating our commitment to
building a culture of continuous learning. This is a learning
management system, powered by Skillsoft, which will
enhance everyone’s development so that they can flourish
and help the Company to realise its full potential. MyLX
offers thousands of tailor-made online courses.
Further relevant details are referred to elsewhere in
this report:
ESG Social Our People section on page 32.
Employee engagement metrics on page 32.
