RWS AR 23 Final Single pages - Flipbook - Page 5
RWS’S FOUR DIVISIONS
Language Services
Language & Content Technology
-4%
+8%
The Language Services division o昀昀ers localisation
solutions tailored to clients at various stages of
their globalisation journey. These solutions cater to
a diverse array of industries, including automotive,
chemical, consumer goods, retail, technology, travel
and telecommunications. The portfolio covers
translation, Arti昀椀cial Intelligence (“AI”) data training,
eLearning, video localisation and interpreting services.
Our clients typically sit within three distinct groups:
Technology Enterprises (served by the Enterprise
Internationalisation Group), Major Accounts and
GoGlobal, which includes entry-level clients and
businesses with less mature localisation models (the
latter two are overseen by the Strategic Solutions
Group). We frequently integrate our language and
content technologies alongside our service o昀昀erings.
The Language & Content Technology ("L&CT") division
o昀昀ers clients a mix of translation technologies and
content management platforms. These include
Language Weaver®, a pioneering 昀椀gure in machine
translation (“MT”), and Trados®, a suite of solutions
for translation productivity and management tools for
enterprises, small and medium-sized organisations,
as well as individuals. Tridion®, Fonto, Propylon and
Contenta® comprise RWS’s content management
portfolio, which spans structured, web, legislative
and technical content management solutions. These
business units are led by general managers who hold
responsibility for driving the revenue and expansion of
their respective products.
FY22 to FY23 revenue decline
FY22 to FY23 revenue growth
IP Services
Regulated Industries
-6%
FY22 to FY23 revenue decline
The Regulated Industries division delivers a range of
services tailored to the life sciences, 昀椀nancial services
and legal sectors. Our service o昀昀erings are primarily
centred around highly specialised, technical translations,
underpinned by a focus on quality and security. Clients
include 19 out of the world's top 20 pharmaceutical
companies, 9 of the leading 10 medical device
companies, and 18 of the top 20 law 昀椀rms.
-2%
FY22 to FY23 revenue decline
The IP Services division is a global leader in o昀昀ering
patent-related solutions, from patent translations,
昀椀ling and renewal solutions to Intellectual Property
("IP") search, retrieval and monitoring services. This
division delivers technical translations tailored to
the requirements of patent applicants, who come
from a wide variety of end markets, and their legal
representatives. Clients include 18 out of the world's
top 20 patent 昀椀lers.
SUPPORT FUNCTIONS
The Language eXperience Delivery platform provides
a support function for our three services divisions. It
capitalises on the Group's extensive scale, ongoing
investments in proprietary technologies, encompassing
Machine Translation (“MT”), Arti昀椀cial Intelligence (“AI”)
and translation productivity tools, as well as its cultural
expertise. The framework also gives clients access to
the world's largest linguistic network, which includes
over 1,750 in-house translators and in excess of 35,000
freelance specialists. The LXD’s linguistic and technical
expertise serves as the bedrock for o昀昀ering uninterrupted
services 24/7/365 to clients in over 106 countries.
Our support functions provide a range of shared services,
playing a pivotal role in supporting our four divisions and
facilitating the integration of acquisitions while furthering
margin development. These functions include Corporate
Development, Finance, Human Resources, Information
Technology and Legal and Company Secretarial services.
STRATEGIC REPORT RWS Holdings plc — Annual Report 2023
5
