REDUCING URINARY TRACT INFECTIONS (UTI’S)Through enhanced training and the use of our market-leading technology our professional carerscan perform urinalysis testing, capturing results to pass on to medical professionals, enabling aswift and appropriate response. 82% of our clients were diagnosed in 2019 using urinalysis kits,and through the introduction of testing we were able to reduce emergency interventions involvinga 999 call or ambulance call out by a staggering 68%. We have also achieved a 22% reductionin overall UTI related hospital admissions.A SPECIALIST PATHWAY FOR PALLIATIVE CARE AT HOMEFor those with a life-limiting illness or a terminal condition, most of us given the choice wouldwish to end our days in the comfort of our own home. However, the percentage of people in thegeneral population who can do that is as low as 16%. By comparison, our approach to one-to-onepalliative care at home has enabled 77% of our clients to pass away in the place they love most their own home.EFFECTIVE PRESSURE SORE MANAGEMENTOur high-quality home care provided by dedicated and professional carers has seen a staggeringreduction in pressure sores in those we care for when compared to both hospital and care homesettings. Our clients are 89% less likely to develop a pressure sore than those being cared forin a care home setting.PROACTIVE MONITORING OF CHEST INFECTIONSOur vigilant carers use handheld medical devices to detect early signs of illness, such as chestinfections enabling timely intervention to avoid unnecessary hospital admissions. This has resultedin a 28% reduction in chest infection hospital admissions.EFFICIENT MANAGEMENT OF MEDICATIONSOur digital technology is used proactively to effectively support safe administration of medications,which has seen error rates of 3% compared to a 22% error rate in care home settings.REDUCING THE USE OF ANTIPSYCHOTIC MEDICATIONFOR THOSE LIVING WITH DEMENTIAThe use of antipsychotic medication to treat dementia symptoms has been increasingly challengedover the last ten years, as they have been shown to be harmful for people living with dementia andare at times prescribed unnecessarily. Our clients are 79% less likely to be prescribed antipsychoticmediation than those being cared for in a care home setting.36
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