ESG 23 Final Single pages - Flipbook - Page 23
Responsibility to our people
•
We foster working conditions which support
e昀昀ective health and safety programmes, nondiscrimination principles as well as labour and
human rights.
•
Health and safety for our colleagues is extremely
important and our operations are reviewed and
monitored regularly; RWS is committed to a robust
health and safety policy at the highest level.
•
Following the pandemic, we have adopted a hybrid
working model for our colleagues. The Executive
Team and Senior Leadership Team are in regular
communication with colleagues globally, both
through virtual meetings and through an enhanced
group intranet which has provided information and
advice on working from home to ensure the mental
and physical well-being of our teams.
•
We provide an environment that allows good
career and professional development opportunities
and enables all RWS colleagues to ful昀椀l their
potential, therefore allowing the Group to retain
and attract highly talented professionals.
•
We foster diversity among our teams based on the
Group’s Diversity, Equity and Inclusion Policy.
•
We train our professionals to improve existing skills
and develop new capacities. We create a working
environment for colleagues that nurtures innovation
and provides the resources to facilitate this.
Responsibility for our communities
•
As a socially responsible company, we are an active
and positive participant in local matters in the
communities in which we operate.
•
Our philanthropic initiatives are driven by the
Trustees of The RWS Foundation, an independent
charity.
•
A risk to RWS is the future availability of linguists.
We have taken steps to encourage young people
to study languages and consider a career in the
language profession. In this way we contribute
to the growth and development of tomorrow’s
translators.
•
We focus our business through a client-oriented
strategy based on close communication, enabling
us to understand and foresee our clients’ needs
and ful昀椀l their expectations, supported by our
network of suppliers.
•
•
Our corporate sponsorship is in line with the
Group’s Charitable Giving, Sponsorship and
Collections Policy and is aimed towards promoting
the learning of languages by young people from
non-privileged backgrounds.
We enable a better, healthier, more connected
society as language can play a critical element
in helping our clients 昀椀nd life-saving drugs and
equipment as well as communicate with their
clients.
•
RWS has a zero tolerance against corruption policy,
and therefore, we require suppliers and partners
to observe professional and honest business
practices. (Aligned to the UK’s Bribery Act 2010).
•
We maintain our reputation as a trusted business
partner through continual improvement of our
services and business management through ethics,
innovation, safety and environmentally sympathetic
conduct, and the implementation of high-quality
procedures across all teams and geographies.
•
We develop our own investor relations strategy that
aims to ensure compliance with legal and market
practice responsibilities.
•
We maintain clear communication channels
with stakeholders and potential stakeholders to
provide quick and e昀昀ective responses to their
requirements.
Responsibility for strong governance
•
RWS complies with the QCA Corporate Governance
Code and has established a set of corporate rules,
policies and processes that de昀椀ne our current
governance model and ensure our long-term vision
is seen through the lens of excellent governance.
•
We have a Group-wide Code of Conduct with
associated mandatory training which reinforces our
values and commitment to ethical and responsible
behaviour. Our commitment to business ethics is
managed by the Board through the CEO and the
General Counsel and Company Secretary to ensure
ethical behaviour is integrated across all our teams
and geographies through our Code of Conduct
and associated policies, which are available on the
Group’s intranet.
•
We ensure disclosure and promote observance of
our Code of Conduct across all divisions, business
units, suppliers and contractors.
SUSTAINABILITY
RWS Holdings plc — ESG Report 2023
23