Greater Toronto's Top Employers (2025) Magazine - Flipbook - Page 22
22
( 2025 )
SPONSOR CONTENT
ADP Canada cultivates a people-first mindset
A
s a recent college
graduate about to start
her first full-time job,
Juliana Shorey says she
wondered how she would fit in
with the more experienced and
established employees at ADP
Canada Co. (ADP).
Her concerns were soon put to
rest. The HR services company has
a flexible, hybrid work model, and
the week before her official start
date as a marketing coordinator,
the IT team made sure her home
computer was properly set up and
that she had access to the accounts
she would be working on.
Shorey even got the inside scoop
on the best places to park when
working at ADP Canada’s head
office in west-end Toronto. On her
first day on the job there in late
2022, she received a gift bag full
of goodies and a greeting card,
personally signed by the senior
leadership.
“I have felt extremely welcome
since that very first day,” says
Shorey, who typically collaborates
with a five-person team within
the larger marketing department.
“As a young person, it can be
intimidating to be the newest
member of a team where everyone
knows what their roles are and
you’re wondering how you can
contribute.
“But here, everyone wants
to know your opinion. The
environment is so friendly and
inclusive, you really feel like you
belong and can share your ideas.”
ADP was founded in 1949
in New Jersey to help small
businesses with administrative
functions such as payroll processing. Innovating and outsourcing
tiresome back-office operations
proved popular with organizations of all sizes and ADP has
since grown into a leading global
technology company with more
than 60,000 associates in over 140
countries.
ADP Canada, which celebrated
its 45th anniversary in 2024, has
more than 1,800 employees in
Employees at ADP Canada are encouraged to get involved with one of the organization’s 10 business resource
groups.
Montréal, Halifax and other
centres as well as Toronto. They
provide a growing range of human
capital management services,
including payroll and human
resources, for companies with just
a handful of workers up to large
multinationals.
“The environment is so
friendly and inclusive, you
really feel like you belong
and can share your ideas.”
— Juliana Shorey
Marketing Coordinator
Jim Lord, ADP Canada
president, says the company’s
sustained growth, along with its
size and scope, means it can offer
opportunities for a wide variety
of interesting and satisfying
careers with plenty of professional
development. There’s also a strong
track record of promoting from
within.
He adds that whatever the
position, including ones that do
not deal directly with clients,
ADP Canada looks for people
with a customer-service mindset.
“When you have empathy for
our customers, you can develop
products and services that provide
solutions to their evolving wants
and needs and that help make
their companies more successful,”
Lord says.
For her part, Shorey appreciates
working for a company that plays
an essential part in people’s lives.
“If you don’t get your paycheque,
you can’t pay your rent, you can’t
buy groceries and you can’t pay