RWS AR 23 Final Single pages - Flipbook - Page 12
Strategy and Growth Model
The Group has made encouraging progress in the
delivery of its medium-term strategy, notwithstanding
the increasingly challenging macroeconomic backdrop
of the past 12 months. RWS remains committed to
building a long-term sustainable business, delivering
both 昀椀nancial and social value.
The Group’s 昀椀ve-year plan is centred on growing organically through:
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Accelerating penetration into existing high growth segments
Pivoting into adjacent high growth segments
Growing share of wallet through expanding our service range
Winning more clients; and
Re-a昀케rming our technology product leadership
We have continued to invest to deliver the sector’s most e昀케cient
production platform, Language eXperience Delivery (LXD), which is
allowing us to o昀昀er the best blend of people and technology to meet
evolving client needs, irrespective of content type, quality requirement
or urgency. Fully optimised and increasingly AI-enabled, the LXD o昀昀ers
signi昀椀cant operational leverage potential.
The focus on new sources of organic growth is accompanied by a
disciplined M&A programme to selectively acquire complementary
businesses which enhance our organic growth pro昀椀le, deliver aboveindustry average margins and align with our strategic priorities to add:
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Localisation assets with attractive end market exposure
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Assets that broaden our natural language processing or content
management capabilities; and
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Data annotation solutions
New capabilities in AI technology and technology-enabled language
services
Our acquisitions of Propylon ( July 2023) and ST Communications
(shortly after the year end) were in line with our M&A strategy, gaining
access to a signi昀椀cant new segment in content management and
establishing an important base for localisation in
Africa respectively.
In delivering this strategy, we are united by our
purpose - unlocking global understanding and we are guided by our values which shape
how we think, act and behave with all our
stakeholders – we partner; we pioneer; we
progress; and we deliver.
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RWS Holdings plc — Annual Report 2023
STRATEGIC REPORT
