104( 2025 )SPONSOR CONTENTMcMillan LLP finds strength in employee engagementWhen the team atMcMillan LLPbegan their first tentative steps back tothe office at the end of quarantine,something still didn’t seem right.“The problem was, everyone wasin the office on different days,”says Julia Fiss, a human resourcesgeneralist with the law firm.“There was a lack of togetherness.That camaraderie we had beforeCOVID was missing.”McMillan quickly created asolution in the form of a weeklycommunity day every Tuesday.“It’s a day to host socials, to havecommunity lunches and spendtime in person with colleagues,”says Fiss. The initiative was sopopular and successful thatTuesday community days havebecome ingrained in McMillan’sculture. “It really reinforced tome that while management caresabout getting the work done, theyalso care about how every firmmember experiences their time atMcMillan,” she says.McMillan LLP is a leadingCanadian law firm specializingin business matters with a fullslate of services and sophisticatedexpertise for business clients. Thefirm serves its clients from fivemajor markets across Canada inboth national and internationalmatters, including servinginternational clients with interestsin Canada. “To be positioned inthat way is exciting,” says CEO andmanaging partner Bruce Chapple,“because we get to see legal workthat’s on the leading edge of theeconomy worldwide as it affectsCanada.”McMillan’s competitiveadvantage is its people andculture, says Chapple. Givingthose people a chance tocontribute and bring their own setof unique skills to the workplaceis vital. “We value people asindividuals,” he says. “When theycome here, they know they canbring their authentic selves towork, even when they have theirgame faces on and are ready to getthe job done. You get to see muchmore of everyone’s personalityhere at McMillan.”A culture that lets everyone bethemselves is even obvious in theway that McMillan presents toclients, says Chapple. The firmhas avoided the hierarchical layersthat are apparent on most legalteams in favour of group-widecollaboration. “We encourageyounger members of the teamto be full participants,” saysChapple. “It’s an exciting place forpeople to work, no matter whatdemographic they’re in.”“We value people asindividuals. When they comehere, they know they canbring their authentic selvesto work, even when theyhave their game faces onand are ready to get the jobdone.”— Bruce ChappleCEO and Managing Partner Employees at McMillan participate in the RBC Race for Kids.Continuous education, trainingand support play a huge rolein achieving that collaborativeatmosphere and cohesive culture,says Chapple. McMillan offersemployees a range of supportincluding a robust health andwellness program that includesa unique initiative called theAssociate Well-Being Program.This provides associate lawyersthe opportunity to participatein mental well-being check-ins.There are also formal mentorshipprograms and an initiative calledMcMillan Business Academydesigned to help new lawyersdevelop skills and map out theircareers. Professional operationsleaders also have access to
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