Panorama Spring 2024 Publication - Flipbook - Page 10
Upcoming Events at The Summit
Advantage Club members have all the fun
Advantage Club Members receive priority
status to move to The Summit and enjoy the
benefits of the Advantage Club, including:
•
One complimentary meal per month
in The Summit dining room with prior
reservations
Advantage Club Mixer | March 17, 2 p.m.
Join us for a festive St. Patty’s Day Advantage Club Mixer
and share food and drinks with residents.
Alzheimer’s Caregiver Support Group
•
Additional meals in The Summit
dining room with prior reservations at
established rates
Sponsored by the Alzheimer’s Association, The Summit
hosts a caregiver support group on the first Thursday of
each month at 2 p.m. For details, contact Lisa Watson at
lwatson@summitlynchburg.org or 434-582-1500.
•
Participation in planned events and
programs provided by The Summit at
established rates (if any)
Meet the Artist | March 8, 2 p.m.
•
Additional three months of Health Care
Benefit
Watercolor Class | March 6, 11 a.m.
To join the Advantage Club, call Marketing
Director Brenda Dixon at 434.582.1500 or
email BDixon@SummitLynchburg.org.
Meet Betty Leary and enjoy her new art exhibit.
Join us for a six-week watercolor class. All experience levels
welcome. Cost is $35 per person. RSVP to Brenda Dixon at
434.582.1500 or email BDixon@SummitLynchburg.org.
We Care Connect ensures commitment to excellence
Thanks to LifeSpire of Virginia, The Summit has a new
survey tool, We Care Connect, to receive feedback from
residents and team members. We Care Connect allows
residents and team members to offer input on a wide
range of topics that affect the Life Plan Community.
“I think it speaks volumes to residents about our
commitment to quality and the services that we offer.
We want them to be happy and to receive the services
they expected before moving in,” Marketing Director
Brenda Dixon said.
According to Resident Life Manager Tiffany Coffey,
new residents receive a phone or email survey within
two weeks of moving in. She responds to each resident
within 48 hours to resolve any issues.
“That gives us an opportunity
to reach out to them in person
with anything they need help
with,” Coffey said.
Residents receive another
survey 45 days after moving in
and another every six months.
Coffey said new team
Tiffany Coffey
members receive a survey
when they join The Summit, followed by another at
their 45-day mark and another every six months.
“LifeSpire is trying to reach out to the team to make
sure they are happy as well,” Coffey said. “I think it’s a
wonderful tool and wonderful opportunity to use this.”
